Before diving into Airtasker’s remarkable global journey, we are excited to announce an exclusive opportunity to hear directly from the architect behind this expansion success.
Whether you're considering US market entry or simply fascinated by successful expansion strategies, this session promises invaluable first-hand insights from one of Australia's most successful tech exports.
Founded in 2012 by Tim Fung Airtasker began as an online marketplace connecting Australians with local service providers. The platform's business model allows customers to post tasks they need completed, while service providers ("Taskers") bid to complete them. Airtasker generates revenue through a fee system that includes sales tax, insurance, and merchant fees, with Taskers contributing over 80% to the company's overall revenue (1).
The Australian operations have served as a strong foundation for international growth, delivering $45.2 million in revenue with a positive EBITDA of $31.0 million, representing a 24% increase compared to previous periods (2). This domestic success has not only covered global head office expenses. Still, it has provided the necessary capital for expansion into new markets, a strategic approach that Tim will undoubtedly explore during the webinar with Anthony.
Airtasker's first major international move came in 2018 with its expansion into the United Kingdom, a market with an estimated addressable value of approximately $70 billion AUD (3). Since entering the UK, Airtasker has seen impressive growth, with the UK marketplace recording a 20.0% increase in Gross Marketplace Volume to $8.6 million ( a 41.1% rise in revenue to $1.3 million (4).
What makes Airtasker's UK expansion particularly noteworthy is its innovative approach to financing growth. Rather than seeking traditional investment, the company structured its UK operations as a separate business entity and sold a stake to Channel 4 in exchange for advertising value. This partnership represented a media capital investment of $7.8 million, giving Airtasker access to an audience of 47 million people each month across Channel 4's platforms (5).
Following its UK success, Airtasker entered the United States market, which represents its largest opportunity, with an estimated addressable market of approximately $500 billion AUD (6). Though still in its early stages, Airtasker's US operations have shown promising growth, with revenue increasing by 73.7% to $0.1 million compared to the previous corresponding period (7).
The US expansion strategy mirrors the successful approach taken in the UK, focusing on strategic media partnerships to build brand awareness and drive growth. In 2024, Airtasker secured over $50 million in media capital from several major US media companies, including Sinclair Broadcasting Group, TelevisaUnivision, and iHeartMedia (8).
The cornerstone of Airtasker's international expansion has been its innovative use of media capital partnerships. The combined US and UK media partnerships now provide Airtasker with $26.2 million in media capital, in addition to the $25.4 million raised since June 2023, representing a total of $51.6 million for global expansion in the 2023 calendar year (9).
As Tim Fung, CEO and founder of Airtasker, has emphasized: "When you build your brand, you own your brand. Google ads or SEO can't take you to the same heights. Media capital was the largest ingredient in growing our brand awareness from 6% to 60%, which was essential for scaling and profitability" (10).
Airtasker's international expansion strategy offers several valuable lessons for companies looking to scale globally:
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While every effort has been made to ensure the accuracy of the information presented in this document, errors or updates may occur. Readers are encouraged to verify details from the original sources provided. If any discrepancies are identified, please refer to Airtasker’s official publications or reach out for further clarification.